FAQ

Questions and answers.

Pricing, ranks, boosts, refunds, privacy and your account, in short. The terms and the privacy policy have the details.

Pricing

How much does a page cost?

€2 at least, once. There is no subscription: your first payment puts your page live and it stays live. You can start with more to begin higher on the leaderboard.

Are there monthly fees?

No. You only pay when you choose to: the first payment, and any boost you want later.

How do I pay?

Through Stripe: cards, Apple Pay, Google Pay, Link and the other methods shown at checkout. We never see your card details.

How ranks work

What decides my rank?

Your total: everything paid for your profile. The highest total is #1. When two totals are equal, whoever reached it first is ahead.

What is the center?

The profile with the highest total on im.center. Its photo is the sun of the home page and its background colours the site until someone passes it. Every tag has its own center too.

Are ranks a measure of quality?

No. Ranks on im.center are paid placements. Every profile is promotional content; rank is bought, not earned.

Boosts

What is a boost?

A payment of at least €2 that raises a profile's total and rank. Anyone can boost any live profile from its boost page, and can add a name and a short message for the owner.

Does the person I boost get the money?

No. A boost is a payment to im.center for a placement. The person or business behind the profile receives no money from it.

Refunds

Can I get a refund?

Payments are final: a placement is a digital service delivered as soon as the payment is confirmed, and before paying you agree to lose the 14-day right of withdrawal at that moment. Totals and ranks aren't refunded when someone passes you.

What if a payment is refunded or disputed?

Its amount comes off the profile's total. A disputed payment doesn't count while the dispute is open.

Privacy

What is public?

Everything on a profile: name, handle, tagline, bio, photo, tag, links, theme and ranks. Totals show on the leaderboards, not on the profile page. Your email is never shown.

Do you use tracking cookies?

No advertising or analytics cookies. Visits and clicks are counted without cookies. The only cookie is the sign-in session for owners who edit their profile.

Who sees boost messages?

Only the profile's owner, by email and in their dashboard. Messages never appear on the profile.

Your account

How do I edit my page?

On the device where you made it, im.center/manage opens it straight away. Anywhere else, go to im.center/manage and enter your email: we send you a sign-in link. There is no password.

Can I change my email?

Yes, in your dashboard's Settings. Before you pay it changes at once; once your page is live, we send a link to the new address to confirm it, and tell the old one.

Can I have more than one profile?

Yes. One email can own several profiles, also in the same tag, and switch between them in the dashboard.

Can I change my tag or handle?

Your tag is chosen at creation and can't change; to be in another tag, make another profile. Handles can't be changed by owners either.

What happens if I don't finish paying?

Your profile is kept for 48 hours. To finish, open im.center/new again on the same device, or go to im.center/manage and enter the email you used: we'll send you a link to finish paying. After that, unpaid profiles are deleted with their photo.

More in the terms and the privacy policy, or write to hello@im.center.